Sotetsu Fresa Inn Ginza-Nanachome

Clean and quiet, and beds and pillows were quite comfortable for me. Sound isolation between rooms was excellent. The air purifier/fan was great for consistent white noise, and AC unit worked well while it was 50-70F outside in mid April. I traveled with a friend and the standard 2 bed room we booked was just barely big enough for two 24" suitcases (medium check-in). If you have more luggage, you will struggle to walk in the room or open clam shell suitcases. There's one wall outlet by each bed, as well as controls for the room lights which is very convenient. Location is good for the value, but not the best if you don't want to walk much. The neighborhood is quiet and is an 8min walk to the nearby train station; a block or so away from high end street shopping in Ginza; is seconds or 5 mins from the Family Mart convenience store or DonQuixote, respectively; and has a few restaurants nearby (I loved Ginza Innit cafe for the vibes and solid food). I recommend this hotel if you plan to mostly do shopping. Was able to walk from the train station with my suitcase to this hotel, but wouldn't recommend if you have heavy suitcase(s). Service was great - they speak English, and check in and checkout was a breeze.

We really like the location of this place. Walking distance to Uniqlo, GU, Muji flagship stores, near Excelsior cafe (for us to enjoy good coffee), and even better Family Mart is right next to the hotel. We found nice restaurants (Kyoto Ramen Morry Ginza and Tonkatsu Aoki Ginza 8-chome) within 5 mins walk from the hotel. We can get all essential items easily. We managed to book two connecting rooms so it is very convenient for our family. It was slightly more spacious. We managed to wash our clothes during our stay in the common area with easy to follow instructions coin laundry service. Friendly staff members. Most of them tried their best to speak to us in English and assist with the luggage transferring process during the last day.

The location was excellent with a direct train from Narita airport, multiple stations within a walking distance and in the heart of the Ginza shopping district. There is also a Family Mart right under the hotel, in which we stopped every day before heading out to get some drinks and coming back to get some ice cream. The reception is 24 hours and the staff is very helpful. For forwarding my luggage to one of my next hotels in Osaka, I only had to provide them with the name of my hotel in Osaka and the check-in date and pay for it, and they took care of the rest (calling the hotel in Osaka to confirm my booking there, filling in the forms and handing my luggage to the transport service). There are also various free amenities and a coin laundry facility.

There’s a connected FAMILY MART convenience store in the first floor so it’s easier to grab some snacks and other travel essentials in case you missed something. The place is walking distance from HIBIYA LINE (Higashi-Ginza Station) and GINZA LINE (Ginza Sta.) so going around Tokyo was easy. Most of the staff were very attentive and helpful. Had no problem communicating with them. They took good care of our luggages before check-in and after check-out. But the best part was when the staff arranged a luggage delivery for us. The explanation was very detailed and the transaction was a breeze! I wish I got his name but he was really, really helpful!

The location of the hotel was a key feature being so close to the main shopping street, a short walk from Tsukiji, and accessibility to multiple different train lines to travel across Tokyo. The staff were also very friendly and tried their best to accomodate requests despite limited english.